Ratings and Reviews
4.863 Ratings 34 Comments |
|
|---|---|
| Included me in decisions about my care | 4.8 |
| Addressed my questions and concerns | 4.8 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- March 12, 2023 Was well satisfied with the care i received. Dr. was very concerned about my health. I LIKE TO BE BE ADRESSED ABOUT MY HEALTH AND MY MEDS UNDERSTOOD A LOT WHAT I NEED TO DO TO KEEP MY SELF HEALTHY.Iwish all my dr.s were cnncered as she was
- March 4, 2023 Dr. Smith is very knowledgeable, and I feel comfortable asking questions.
- February 8, 2023 i relly feel like she cares about my health.She listened to me about my concerns. She talked to me about my meds and what we could expect from them.I Like to be incuded in my care she did that to.Iwould highly reccomend her to any of my friends and family.
- February 7, 2023 Very friendly and caring!
- January 31, 2023 Dr Smith was wonderful and very pleasant to meet. Very concerned about my health. Thank you Dr Smith.
- December 30, 2022 Dr. Smith's whole team treated us with the upmost care and respect. She answered all my questions and help me feel reassured that Lethia Hepler's care is on the right track. I truly appreciate Dr. Smith listening and caring about my concerns.
- December 28, 2022 I feel like she cares about her patients as she took time to answer my questions
- December 13, 2022 shes ok
- December 13, 2022 Dr Smith, When I read her bio, I knew I would like her, smart, friendly, very caring Dr. great personality. I prayed I would find a good cardiologists & God didn??t let me down!????
- December 2, 2022 She is A Great Concern Doctor!!!
- November 8, 2022 very thorough
- November 8, 2022 Great team. Thanks for your time.
- November 6, 2022 Very impressed and thankful for her care
- October 25, 2022 She was very helpful and I had a very good report
- October 21, 2022 I am not far from being 100% satisfied! I am completely happy with my doc.
- October 3, 2022 I love the confidence. That put me at ease. Very caring.
- September 29, 2022 Dr. Smith is a very caring and personable physician. She is attentive and provides prompt follow up.
- September 28, 2022 She listened to me. Answered all my questions. Gave good advice
- September 13, 2022 Great ??? ????
- August 29, 2022 Dr Smith was very thorough in her examination she's a new doctor for me and I'm very satisfied
- August 23, 2022 Dr. Smith made me feel at ease, answered all my questions. I felt better about my health issue after speaking with her.
- August 22, 2022 I was extremely pleased with Dr.Smith, she was extremely efficient and knew what she was doing. She explained everything to me where I knew what was happening. Highly recommend her!
- August 17, 2022 She is a great doctor. She listened to what I had to say and talked about what we needed to do going forward. She and her staff deserves a raise.
- August 16, 2022 Very helpful, patient and knowledgeable.
- August 11, 2022 She cared about how I was doing from last year's test and how I am feeling now.
- August 2, 2022 Dr Karen Smith is a excellent Cardiologist.
- August 2, 2022 Dr. Smith talked to me and was concerned about my health she is very concerned about her patients.She ask me questions and listned to me about my concerns to im very pleased with her being my heart doctor.
- July 29, 2022 great and understanding
- July 19, 2022 Nicer person I ever talk with
- July 19, 2022 Very nice and helpful
- June 22, 2022 She was very polite and friendly and also very concerned about my health and wellness ! She was very professional and addressed all my needs .
- May 17, 2022 Thanks for all your office does for patients.
- May 8, 2022 She is great at her job. Ask questions and help you to understand how you are doing. Help you do what is best for you.
- May 3, 2022 she was very knowedgeable
Locations
Heart and Vascular - High Point
at Congdon Heart and Vascular Center
Hours of Operation
Mon - Fri: 8 am - 5 pm
Hours of Operation
Mon - Thurs: 8 am - 5 pm
Fri: 8 am - 12:30 pm
Credentials
Positions
- Physician
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC