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Heather E. Triplett, NP
  • Neurosurgery
Heather E. Triplett, NP

Heather E. Triplett, NP

  • Neurosurgery
4.8 (153 Ratings)


Adult Provider



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    Ratings and Reviews

    4.8

    153 Ratings 58 Comments

    Listened to me 4.8
    Cared about me 4.8
    Clearly explained my problem or condition 4.8
    Included me in decisions about my care 4.9

    Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.

    Learn About Our Survey

    Patient Comments

    • September 26, 2023 Everyone was very helpful
    • September 7, 2023 She seem to be on top of things
    • September 4, 2023 Heather Triplett was professional, thorough, and kind. She made certain that I understood my issues and the best way for me to proceed and care for myself.
    • September 2, 2023 I felt like Ms Triplett was very understanding and compassionate and I feel I’m in very good hands and feel lucky to have seen her.
    • August 27, 2023 I transferred my records from another practice to Heather. She viewed and studied the images prior to my appointment, making herself aware of my issues before my arrival. I was not previously shown my images or had them expained to me. She had them pulled up and ready, showing and expaining everything to me in full detail. Even later during the appointment when I had questions, she opened them back up, patiently explaining what I had questions about. I left feeling as though she truly cares about my health, a plan for relief, and overall well being. I am regretting not making the switch sooner, but grateful that I am now under her care!
    • August 22, 2023 Me atendieron con mucha amabilidad, Respeto y eficiencia y todo fue muy rápido Gracias
    • August 13, 2023 Heather is a very professional, she explained everything on my level, she wants to take my neck and spine issues one step at a time. She is referring me to PT to see how it goes before next step.
    • July 27, 2023 I would give Heather and her intern a 5 stars or a 10...
    • July 17, 2023 Very sweet person.
    • July 13, 2023 This is my second experience with Heather. Once during care for my son and now with care for myself. I have always been impressed with her. I could tell she had looked at and studied my chart prior to my visit. All of her answers were automatic, confident and made sense. I never questioned any part of my care provided by her. She is very empathetic, sincere, knowledgeable and professional. I have to be completely sold on an office from beginning to end before I will trust them to take care of me. This office has provided me and my family with superior care both of the times we have needed them.
    • June 20, 2023 Dr. Triplett, Although I've been coming to Neurology for 12yrs she helps you feel at ease, compassionate, attentive, and understanding. Her professionalism is wonderful. She makes me like a patient at the top of list.
    • June 20, 2023 She is a good listener and caring provider. Very professional and helpful.
    • June 19, 2023 She made me feel comfortable and that she cared about my condition.
    • June 15, 2023 Heather was very engaged during my appointment. I felt she listened to my concerns and gave me options to assist. She is good provider
    • June 9, 2023 Heather was awesome! She made me feel important and took the time to review all my records and talk about what I've had done and what the future might hold. She was honest, caring and I never felt rushed which was super appreciated. Huge thank you to Heather!!!! ??
    • June 1, 2023 Good listener, asked questions, provided understandable answers, was prepared - knew my history, explained MRI, offered suggestions for treatment, told me to get back with her if I had questions or medical problems.
    • May 29, 2023 I was very impressed with her. She listened carefully and explained my MRI in detail.
    • May 29, 2023 Heather is very thorough, understanding, and caring. She was empathetic, made sure we knew what was happening, and listened.
    • May 25, 2023 Heather was clear in her assessment of my condition and next steps. I loved her take charge attitude
    • May 23, 2023 Heather seemed very concerned about me!! She was very interested in my well being and made me feel better about what I was going thru!!
    • May 2, 2023 Heather great at listening, just unable to help
    • April 30, 2023 Heather was wondering and compassionate!
    • April 5, 2023 Heather listened an took time to explain my concerns. She was very kind and helpful.
    • March 27, 2023 Heather always goes above and beyond
    • March 24, 2023 As I mention early Heather Triplett she is the best FNP ever. She truly understands my needs while being personal and at the same time mantaining professionalism. She carefully listen to issues and explains in a way I can understand.
    • March 23, 2023 She listened and explained what issues I have.
    • March 22, 2023 Made sure I was comfortable with the plan for the future. Very knowledgeable on all my health problems. Presented a plan I feel was possible and I can follow thru with.
    • March 17, 2023 Very nice and knowledgeable
    • March 15, 2023 The staff was superior in all aspects
    • March 12, 2023 Ms. Triplett, FNP, listen to my comments, answered my questions clearly, scheduled next procedures efficiently. Evident she reviewed my medical history before the visit.
    • March 5, 2023 Everything was good .
    • March 5, 2023 Very knowledgeable and friendly
    • March 4, 2023 Helpful
    • February 26, 2023 Wonderful
    • February 21, 2023 Could feel the genuine concern
    • February 15, 2023 She was very attentive and thorough during my exam. She carefully went over my MRI and other information and explained it in language I could understand. I was very comfortable with Mrs. Triplett. She allowed all the time I needed to ask questions. I would highly recommend her to any patient that needed her.
    • February 9, 2023 Very professional, caring, compassionate and knowledgeable. She took her time and was in time . I enjoyed meeting her and look forward to her and the doctor being able to help me with my medical issue.
    • February 8, 2023 Great spoken,out going,caring,respectful considerit and compassionate to my issues
    • February 5, 2023 Todo esta bien por parte de ellos gracias por todo
    • January 29, 2023 Very pleasant & helpful. Ordered X-Rays to compliment MRI & CT Scan. She wishes to cover all details of my difficulty with walking. Had difficulty walking from her office to radiology. Would be nice to have transport.
    • January 15, 2023 I am still trying to figure out what was missing…. was I not able to explain what was wrong with me or was she not able to comprehend the situation….. :(
    • January 6, 2023 She is very professional yet friendly and compassionate. She listened to my problem and started the process to help me as I was in a lot of pain. Then, part way through my PT She had a phone visit to ask me how I was progressing.
    • December 30, 2022 Heather Triplett, FNP was excellent. She was kind, patient and friendly.
    • December 20, 2022 Heather was caring and helpful
    • December 18, 2022 Heather is a wonderful provider. She remembers her patients, listens to how you are truly feeling, and provides reassurance, realistic expectations during the post operative period. I felt like my visits with Heather added to my care, rather than just being something I had to check off on a list of to do??s.
    • December 1, 2022 Having never been through surgery. She explained stuff well explain what was going on with me everything in terms I could understand in the shape I was in thank you if I lived closer that would be my hospital of choice
    • December 1, 2022 She actually listened to me, and she made me feel confident that we can get to the origin of my pain.
    • November 16, 2022 Great care
    • November 14, 2022 Took time to listen. Only negative is that Wake Forest Hospital is a 120 mile round trip. Wish they were closer
    • October 30, 2022 Very kind and open to questions we asked.
    • October 27, 2022 I love my doctor and staff!
    • October 21, 2022 I have been in a lot of pain since the beginning of September. I saw a GP and he took x-rays and referred me to the neurosurgery department. I couldn't get into see anybody for a month. Doctors don't want people to take opioids but then when someone is in severe pain it takes so long to get an appointment. This has nothing to do with Heather Triplett it is about the hospital. Heather Triplett is top notch and an asset to the department. Most important Itrust her.
    • October 13, 2022 Heather was to the point , ask questions and listen to what I had to say. I could not and wouldn't ask for anyone else. Great is not enough to say for her.
    • October 10, 2022 Listened and I feel she ordered the correct treatment to find out what is going on.
    • October 9, 2022 She was friendly, explained MRI, and now is putting in a plan
    • October 9, 2022 Great
    • October 6, 2022 Awesome very professional
    • October 5, 2022 Attention to detail.

    Locations

    Neurosurgery - Janeway Tower

    Address

    Medical Center Boulevard

    4th Floor

    Winston-Salem, NC 27157

    Get Directions

    Appointments

    336-716-4081
    336-716-3065 (FAX)
    Neurosurgery - Janeway Tower, Medical Center Boulevard - Google Maps

    Credentials

    Education

    • MSN, University of North Carolina at Chapel Hill, 2018

    Board Certifications

    • American Academy of Nurse Practitioners, Nurse Practitioner

    Positions

    • Nurse Practitioner

    Insurance

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    -Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January2022

    AETNA CONNECTED ACA/Exchange: Accepted at all locations

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)

    AMBETTER OF NC: Accepted at all locations

    AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations

    APEX MEDICARE ADVANTAGE: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations

    BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DEVOTED HEALTH: Accepted at all locations

    DIRECT NET:
    Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    VA CCN: Accepted at all locations

    WELLCARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations 


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC

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