
Amy Jo Wallace, MD
Ratings and Reviews
4.856 Ratings 17 Comments |
|
---|---|
Listened to me | 4.9 |
Cared about me | 4.9 |
Clearly explained my problem or condition | 4.8 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- June 2, 2023 Dr Wallace is always very accommodating and will work us in whenever needed. She is so great with my daughter and really gets to know her patience. The staff there is also amazing!
- May 9, 2023 Dr Wallace is wonderful
- April 30, 2023 Absolutely wonderful provider! Amy Wallace has been my children’s provider for many years and we appreciate how caring,kind,respectful she is. Also the relationship that she creates with her patients with trust so that it’s easier at each appointment. Amy Wallace has answered every question that I’ve had about my children clearly and sent them to appropriate specialists for what they needed for successful care.Thankful for the entire team at this office.
- April 28, 2023 She has always been great to my girls
- April 2, 2023 Excellent
- April 1, 2023 Dr Wallace is great. She talks to my kids and makes them feel empowered to talk about what is going on with their health.
- March 15, 2023 Thank you so much for working us in! You listened to Lola and made me feel at ease about her visit. We will see you soon at her follow up
- February 16, 2023 Dr. Wallace has been my child's doctor since she was born. Dr. Wallace always cares about how my daughter is in life. She asks her questions on how she is feeling and listens to her just as much as me. She always provides us with the best help and as much care as possible.
- January 26, 2023 Wonderful! She is gracious and caring.
- January 20, 2023 We love Dr Wallace. She is very thorough and explains things in the way we understand. The kids love her. (They play dr and pretend to be her.)
- December 28, 2022 Fantastic doctor
- December 20, 2022 Dr Wallace is amazing. She always takes the time to listen to all my concerns. She knows my kids medical history as well as personal needs. She is quick to respond to my wakehealth messages.
- November 27, 2022 Despite being very busy with a large patient load, Dr Wallace took her time with my son. We felt like all our questions were answered and the steps she took to address his symptoms were appropriate.
- November 16, 2022 Always listens to understand instead of trying to rush us out. Never makes me feel like my questions are dumb or silly as a concerned parent. Friendly and quick! Have been seeing Dr Wallace since I was a child and she was great then and great now!
- October 25, 2022 Dr. Wallace has taken care of my kids for the past 10 years. We wouldn't choose any other Dr. She's amazing. Knowledgeable, patient, thorough, always taking that extra time.
- October 3, 2022 Dr.Wallace listen and explain everything to me about my child
- September 20, 2022 She is one of the best doctors I have known, I really like how she levels with the kids depending on their age, which really helps with tension.
Locations
Hours of Operation
Mon: 8 am - 5 pm
Tues: 8 am - 5 pm
Wed: 8 am - 7 pm
Thurs: 8 am - 5 pm
Fri: 8 am - 5 pm
Credentials
Education
- MD, University of South Alabama College of Medicine, 2003
Internship
- Pediatrics, Greenville Memorial Hospital, 2004
Residency
- Greenville Hospital System, 2006
Board Certifications
- American Board of Pediatrics, Pediatrics
Positions
- Physician - Wake Forest Health Network
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC